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What Does the Company Navan Do? A Complete Guide

Navan is an all-in-one, AI-powered platform that modernizes business by unifying travel booking, corporate cards, and automated expense management into a single, seamless experience

In the fast-paced world of corporate finance and operations, Navan has emerged as the definitive leader in modernizing how companies move. Formerly known as TripActions, the company rebranded to Navan (a combination of "Navigate" and "Avant") to reflect its evolution into an all-in-one super-app for business travel and expense management.

But what exactly does Navan do, is it worth it, and why are over 10,000 companies, including DoorDash, Lyft, and Canva, switching to their platform? Here is the breakdown of the Navan ecosystem in 2026.

1. Unified Travel Management

At its core, Navan is a Global Travel Management Company (TMC). It replaces traditional, clunky travel agencies with a sleek, consumer-grade booking experience.

  • Massive Inventory: Users can book flights, hotels, rail, and rental cars from a massive global inventory, including direct NDC (New Distribution Capability) connections with major airlines.
  • AI-Powered Personalization: Using its proprietary AI framework, Navan Cognition, the platform learns traveler preferences (like favorite airlines or loyalty programs) to surface the best options in seconds.
  • 24/7 Global Support: Travelers have access to 24/7 expert support via chat or phone, ensuring "duty of care" is always maintained, especially during travel disruptions.

2. Automated Expense Management

The "Navan Expense" module eliminates the most hated task in business: the manual expense report.

  • Swipe to Reconciliation: When an employee uses a Navan Corporate Card, the transaction is automatically captured, categorized, and reconciled in real-time.
  • Navan Connect: Don't want to switch banks? Navan Connect allows you to link your existing Visa, Mastercard, or Amex corporate cards to the platform, bringing automation to your current financial setup.
  • Policy Guardrails: Finance teams can set "invisible" spend limits. If a purchase is within policy, it’s auto-approved; if not, it’s flagged before the money is even spent.

3. Smart Incentives & Rewards

One of Navan's most unique features is its Rewards Program.

  • Save Money, Get Rewarded: When employees choose more cost-effective travel options (like a cheaper hotel that is still high-quality), Navan rewards them with credits.
  • Personal Travel: These rewards can be redeemed for personal vacations booked directly through the Navan app, creating a win-win for both the company’s bottom line and employee morale.

4. Real-Time Insights for Finance Teams

For CFOs and Admins, Navan acts as a "Single Source of Truth."

  • Real-Time Dashboard: Instead of waiting 30 days for credit card statements, finance teams can see exactly what is being spent as it happens.
  • ERP Integrations: Navan integrates directly with accounting software like NetSuite, QuickBooks, and Xero, allowing companies to "close the books" in a fraction of the usual time.

Summary: The Navan Advantage

Navan’s mission is to "make business travel and expense easy." By combining travel booking, corporate cards, and expense software into a single AI-driven platform, they reduce the time it takes to book a trip from 45 minutes to just 6 minutes.

Are you looking to modernize your company's spend? Navan offers a free tier for small businesses and custom enterprise solutions for global organizations.

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